Privacy Policy
This page is maintained by Kottayam Cleaners and explains how we handle information shared with us through kottayamcleaners.in, phone or email.
Information we collect
- Contact details you provide when booking — name, phone number, email address and service location.
- Details about the job itself, such as property type, tank size and access notes.
- Basic technical data your browser sends when visiting kottayamcleaners.in, such as page views and device type.
How we use it
- To respond to enquiries, quote jobs and schedule crews.
- To contact you about an active or completed booking.
- To keep service records and issue invoices.
- To improve our website and the services we offer.
Sharing
- We do not sell or rent your personal information.
- Details are shared only with our crew members handling your job, and where the law requires it.
Retention and security
- Booking records are kept only as long as needed for service history, accounting and legal obligations.
- Access to customer information is restricted to staff who need it to do their work.
Your choices
- You can ask us to correct or delete the contact details we hold for you.
- You can ask us to stop contacting you about offers or reminders at any time.
Contact us
Questions about this policy? Email hello@kottayamcleaners.in or call +91 96339 03223.